Everything in our shop is chosen with the same care as the house itself. If something isn't right, we want to hear about it. Here's how it works.
Food, drinks, and other consumables from The Linea Market are final sale and can't be returned.
If something arrives damaged, missing, or isn't what you ordered, let us know within 24 hours of delivery and we'll replace it or refund it.
Pieces from our collection can be returned within 14 days of delivery. Items should be unused and in their original condition and packaging.
To start a return, email hello@lineastays.com with your order number and the item you're sending back. We'll reply with return instructions. Items sent back without a return request may not be accepted.
Prefer a different color, size, or piece? Reach out within the same 14 days and we'll help you make the swap.
Once we receive and inspect a returned item, your refund goes back to the original payment method, usually within 5–7 business days. Original shipping charges are non-refundable, and return shipping is the buyer's responsibility.
If a shipped piece arrives damaged or isn't what you ordered, send a photo to hello@lineastays.com within 48 hours of delivery. We'll make it right with a replacement or a full refund, including shipping, at no cost to you.
We're always happy to help. Write to hello@lineastays.com or text us at 816-209-7377.